I recently returned from a business trip in Texas. While there, my wife and I took a three day excursion to San Antonio. On the drive from Houston to San Antonio, we began to see interesting billboards for a gas station / convenience store called Buc-ee’s. The billboards started about 80 miles away and every 5 or 6 miles would appear with humorous sayings to pique your interest. We needed gas, so decided to stop and experience Buc-ee’s.
I can honestly say that Buc-ee’s should be the standard by which all gas station convenience stores should be measured. The cleanliness was one of the first things we noticed. The enormous bathrooms were extremely clean and nicely decorated; and the fact that they were decorated at all is noteworthy. (This was particularly impressive to my wife, a self-proclaimed germ-o-phobe.) There were plenty of cash register lines open. The clerks were not multi-tasking while customers waiting to be served. The customer came first. Buc-ee’s also has a large selection of Buc-ee’s branded merchandise for sale. (Although I passed on the Buc-ee’s beaver boxer shorts, we did pick up a fridge magnet.) They did have food available, but we are not talking about pre-packaged-gas-station-food. There was a fresh food counter with staff preparing made to order food.
Buc-ee’s strives to be excellent and to separate themselves from other gas station convenience stores. Do a google search on Buc-ee’s and you will find scores of compliments from people who have visited one of their 21 locations in Texas.
Buc-ee’s is a Red Giraffe.
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